Shipping policy

Order Processing All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipping may be delayed slightly. We will contact you if there is a significant delay.

Shipping Times Estimated delivery times: • Canada: 5–12 business days • United States: 7–15 business days • International: 10–20 business days Shipping times may vary depending on location, customs, weather conditions, and carrier delays.

Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method.

Free shipping promotions may be available from time to time. Order Tracking Once your order has shipped, you will receive a tracking number by email. Please allow 2–5 business days for tracking updates to appear.

 Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses. Lost or Delayed Packages We are not responsible for delays caused by shipping carriers, customs, or weather conditions.

If your package appears lost, please contact the shipping carrier fi If you have any questions about your shipment, please contact us at: Email: info@trustystore.ca